We provide IT, networking, & PC services to southern Maine, and the greater Portland Area. Whether you are a small business needing our full range of services, or just need your computer repaired, our staff can meet your needs. We are located in Portland Maine, and our skilled, friendly, and professional technicians can help with just about every IT headache you can imagine.
Your computer might just need a tune-up to make it work like it did the day you bought it. Our geeks will diagnose your computer and give it the attention it deserves. Every computer repair comes with a 7-day warranty on that repair. Rest assured were aren’t happy until your computer is!
MSP services
- Remote & onsite repairs
- Proactive updates & security
- Wi-Fi & network management
- Plan hardware upgrades
- Migrate installs to new devices
Business Services
- Server installation & troubleshooting
- Network setup & management
- Firewall upgrades & maintenance
- Workstation migrations
Cyber Security
- Business & Residential
- Antivirus monitoring
- Firewall reporting
- Identity protection
- Free Risk assessment
OUR SERVICES
MSP & Proactive IT
If you own or operate a business, you have probably learned about the importance of IT the hard way: when something breaks. Managed Service Providers (MSP) is a different approach. Instead of waiting until your systems are down and you’re missing out on revenue, MSP is a proactive approach to IT. When you work with us for MSP, you get the quiet day-to-day service that keeps things running smoothly without having the headaches that come with break-fix IT.
Virus/Malware Removal
The internet is latent with malware code that can steal your identity, track your surfing habits, and damage your operating system in more ways than possibly imaginable. Pop ups? Weird websites showing up? Slowness? These are issues that are common with malware infection. Even if things are running fine you could have spyware recording your every move with no warnings. If you find yourself a victim of Virus/Malware infection give us a call, The People’s Geek will come to the rescue!
Data Recovery
I JUST DELETED MY FILES!!! We’re all human, you’re not alone when you find yourself in this situation. Whether you are dealing with a physically dying hard drive, or have accidentally deleted things that you need, The People’s Geek can recover your files before you can say “What did I do!”
Why Maine Businesses Choose The People’s Geek for Managed IT Services
Whether you have 5 employees or 50, in the Greater Portland area, we can find a custom solution for you. The People’s Geek gives you a stable, secure IT foundation without the corporate fuss. You get enterprise-grade tools, approachable local support, and a team that speaks plain language instead of techno-jargon.
Bring us in as your MSP partner and you can stop chasing IT problems, and start treating technology like the quiet, reliable utility it should be.
EDIT SINCE THEY RESPONDED: I seemed alright picking it up because I did not fully realize what had happened to my laptop. Its a awkward place to do business and feels uncomfortable to stand in, so I was trying to move along especially since another customer arrived while I was there and joined me standing in the cramped office/living room area. They did refund me, but that just covers what they originally overcharged me for, does not really help with my busted up laptop.
Also I would not describe the data transfer as "successful" LOL a portion of the photos they apparently could not seem to format (?) correctly, so I cannot open them as they are. Also there is ABSOLUTELY no way they transferred all the data that was on that computer LOL, what was on that flash drive was a drop in the bucket compared to what was left on it last time I had it running.
Who knows though if anything else is recoverable since their little makeover on the housing and motherboard.
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Original review:
I brought my first generation MacBook Pro in to recover some data. The battery would not fit inside the compartment, besides that the exterior of the laptop was free from any major damage (though it was worn in from 10+ years of use).
I was told the brand new (still in package, purchased from Walmart ) flash drive I brought in did not work, so I was put in a situation where it was easiest to purchase what they had. I did not want to complicate things, so I went ahead and gave them the ok...
When I went to go pick it up I was kind of surprised at the price, it was a tad bit more than the rough estimate I received over the phone from Ben. But that wasn't an issue, I was excited to finally get my beloved data!
I was so excited I did not fully realize how much of a makeover ole' Joe did on my beloved MacBook. It now makes sense why he was pushing me to recycle it, get rid of the evidence of his HORRENDOUS work.
My mind is absolutely blown he could keep a straight face when he handed me this laptop.
He seemed agitated that I asked him to screw the housing back together, it was literally wide open, you could see the motherboard as clear as day. He snapped it back together and then mentioned there were some more screws, which he did not offer to put back in. So I had to say: "yes Joe I want the screws from my laptop". This would be obvious to anyone besides a Genius like Joe.
I would NEVER bring anything to these people EVER again. I literally cannot believe the damage he did to my laptop. He completely ruined it. I had the laptop previously looked at and it would of cost $3-$400 to fix, at the time I opted out to just buy a new laptop and recover the data later.
I wanted to hang on to the first generation MacBook Pro because it was something special to me, I liked having the possibility of having it fixed. Now it is literally DEMOLISHED.
Look at the final invoice under Notes: "4. Reassembled device ....."
Look at the picture! This is what he deems as a "reassembled device". Literally wide open with tons of screws missing and the keyboard completely torn up.
WOW!!! I love these guys! Don't let the fact that they work out of a residential house creep you out it just means they are homey, have a place to be with there sweet dogs and are truly gifted at what they do. This all happened over a year ago and I'm still this excited about their service.
